Updated Review: July 17, 2016Within a week of posting my first review I was contacted by the MyGoFlight team to resolve my issue. It was explained to me that I was using a Generation 1 flex arm with a generation 3 Sport Universal Cradle, and that I was absolutely correct in my assumptions of expecting products in the same family to be seamlessly compatible. They went on to explain that the mating surfaces of the Generation 3 products are made from aluminum for added durability and versatility for operations in different regions of the world. Without going into much details the Gen 1 products were made of plastic which absorbed moisture and over time it became difficult to dis/assemble the FlexArm from various accessories. Nick and the crew went into much detail to explain the challenges they are having and the innovative approach they are taking towards solving them. At the end of the conversation I was offered a complete rig (Flex Arm, and Sport Cradle) to test and evaluate. The flex arm is sturdier and appears to have a little more range of motion than the first generation. I used the universal sport cradle with the smaller posts to hold my iPad Air 2 that's housed in a SUPCASE [Heavy Duty] Unicorn Beetle PRO Series case and I am very pleased with how well it holds the iPad, and the ease of which I’m able to removing/installing the universal cradle. I’m happy the MyGoFlight team got me a replacement rig because I’ve grown accustomed to having my EFD mounted to the side window whenever I fly. I would highly recommend getting this product. If you should have any issues, reach out the Customer support team, they are very personable and responsive- speaking from experience my satisfaction was their main/only concern!Original Review: May 14, 2016Difficult to mount to suction cup flex arm. I upgraded from an iPad 2 which was housed in the MyGoFlight hard shell case to an iPad Air 2. I thought it would be better to purchase a universal mount for better versatility which resulted in me buying the universal mount. I have the original suction cup mount and found it difficult to connect the two. I now have to remove the mount from the iPad in order to connect it to the FlexArm. It requires so much force that I'm afraid I'll crack the iPad screen if I attempt to snap them together with the universal mount installed on the iPad. I am wondering if this is an issue because I'm using the original FlexArm, and if the universal mounts are more compatible with the new lower profile FlexArm.